Customer Service Administrator
1 week ago
Our client is in search of a Customer Service Administrator to support the Commercial Department with a busy manufacturing site in Cardiff. This is not a callcentre role, you will need additional skills such as administrative duties.
- Responsible for accurate maintenance of estimating spreadsheets and records.
- Reviewing Projects to compare information from different clients.
- Maintaining Project Folders.
- Supporting the Estimating team and Sales Office Manager.
- Communicating with customer for any missing/required information.
- Checking DFAs against quote prior to processing order.
- Order Input
- Contract Review.
- Quote follow ups by phone.
- Provide cross cover for Commercial department.
**Requirements needed**
- Must have previous experience within a similar role with an office environment
- Proven organisational skills
- Attention to detail
- Ability to prioritise workload and work to deadlines
**Job Types**: Full-time, Permanent
**Salary**: Up to £20,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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