Customer Service Administrator

1 week ago


Cardiff, United Kingdom Haystack Selection Ltd Full time

Our client is in search of a Customer Service Administrator to support the Commercial Department with a busy manufacturing site in Cardiff. This is not a callcentre role, you will need additional skills such as administrative duties.
- Responsible for accurate maintenance of estimating spreadsheets and records.
- Reviewing Projects to compare information from different clients.
- Maintaining Project Folders.
- Supporting the Estimating team and Sales Office Manager.
- Communicating with customer for any missing/required information.
- Checking DFAs against quote prior to processing order.
- Order Input
- Contract Review.
- Quote follow ups by phone.
- Provide cross cover for Commercial department.

**Requirements needed**
- Must have previous experience within a similar role with an office environment
- Proven organisational skills
- Attention to detail
- Ability to prioritise workload and work to deadlines

**Job Types**: Full-time, Permanent

**Salary**: Up to £20,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cardiff: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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