Helpdesk Administrator
4 days ago
**Job Title: Helpdesk Administrator**
**Location: Leeds - LS9**
**Salary: Up To £24,000**
**Hours: Mon-Fri 8am - 5pm**
**Holidays: 25 + 8 Days Holidays**
You will be working for one of the largest Facilities Maintenance Companies in the World. They are a well-known global company who specialise in the Commercial, Industrial, Retail, Government, Healthcare and Educational sectors.
They are looking to recruit a Help Desk Operative based at a prestigious site in Leeds.
You will be part of the Hard Services Team carrying out planned and reactive maintenance.
To provide exceptional customer service and business support to contribute to the continued growth and success of the Business.
This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company
Job Responsibilities
- Planning and scheduling service engineers for General service contract clients
- Liaison and management of service engineers General service contract Clients
- Assisting Senior Service and Reactive Planner with planning and scheduling reactive works general service contract clients
- Assisting Senior Service Reactive Planner with planning and scheduling servicing works
- Liaison and management of reactive engineers
- Managing engineers over wide client base
- Ordering of materials for engineers
- Preparation of Invoicing
- Quotes preparation
- Liaison with Assistant Service and Reactive Planner
The offer:
- 25 + 8 Days Holidays
- Mon-Fri 8am-5pm
- Up to £24,000 dependent on experience
**Salary**: £23,000.00-£24,000.00 per year
**Benefits**:
- Company car
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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