Mentor

Overview:
Community Employment Mentors provide intensive one to one mentoring to participants to help them identify and take practical steps to overcome barriers preventing them taking up identified training and employment.

You will support a caseload of participants identified as being eligible to receive services under the programme, developing and implementing their action plans, addressing barriers to employment, developing employability skills and securing employment whilst actively promoting the services of the programme to a wide range of stakeholders. You will empower, motivate and support participants to move into and, most importantly, sustain employment, as well as supporting participants to progress whilst in work.

You will provide a flexible, high quality service and will be expected to work as part of an integrated team. Supporting participants through a person centred approach to mentoring and coaching and tackling barriers to employment (arising from poverty and long term inactivity), providing interventions on an outreach basis, and supporting participants in the community.

**Responsibilities**:
To manage the recruitment, retention, training and development of participants, building positive relationships and developing effective processes to identify and overcome barriers as a pathway to employment as set out in the relevant guidance.

To have individual responsibility for mentoring a caseload of participants, using a positive, enabling and collaborative approach.

To use a variety of techniques, including effective diagnosis, individual coaching and personal support to maximise the number of Programme participants securing and sustaining employment.

To work with key stakeholders, service delivery partners, statutory and non-statutory organisations in order to promote the support available through the Programme and generate referrals.

To work closely with stakeholders such as Families First, Flying Start and Supporting People in order to provide an effective referral pathway and support for participants in order to provide a continuum of support and progression route towards employment.

To provide a flexible service, developing comprehensive support plans with participants, undertaking further assessments and regular reviews as appropriate in collaboration with additional early intervention programmes to maximise collective support available for participants in addressing wider barriers to employment.

To create timely support and interventions for participants moving between the closely aligned Welsh Government anti-Poverty Programmes in order to identify the most appropriate service enabling the participant to make positive steps towards employment.

To work closely with the Employer Liaison Officer to ensure they are able to keep participants in sustained employment providing help and advice as required by the employer.

To provide information, advice and guidance regarding the support available from the Programme to key stakeholders and participants.

To be involved in the Triage process, taking and making referrals and completing initial assessments.

To undertake work with other team members in supporting participants to prepare for training and employment.

To identify alternative employment options for participants who require additional support in progression.

To verify job outcomes through evidence or employer contact and to be responsible for ensuring all participants’ outcomes are recorded accurately.

To maintain participants’ files and data (paper and database) to 100% accuracy at the first, and every subsequent instance of completion.

To follow prescribed filing and data accuracy requirements to ensure the confidentiality of participant information and a robust audit trail for internal and external review.

To assist in the co-ordination of referral mechanisms.

To participate in the Welsh Government programme development activity.

To provide flexible support to the programme in the area and work occasional unsocial hours.

To carry out other tasks and responsibilities of a similar nature to those listed above as determined from time to time by the local Programme Manager in relation to the smooth running of the service.

To participate in the development of initiatives e.g. Investors in People, Performance Management and Appraisal, Continuous Professional Development, etc.

To ensure all activities operate in accordance with Equal Opportunities.

To ensure any work undertaken complies with legislative and regulatory requirements.

To adhere to the Child Protection guidelines and procedures.

To undertake the Health and Safety responsibilities within the HASAWA 1974.

Ensure that equality, diversity, wellbeing and sustainability are valued and embedded into the services delivered by the team

Ensure that services provided by the team and the work it does are marketed and promoted effectively

**Job Type**: Temporary contract
Contract length: 2 months

**Salary**