Sales Associate

2 weeks ago

Trafford, United Kingdom Selfridges Full time

**Job Introduction**:
Christmas at Selfridges - What To Expect:

- **
You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year**:

- ** You will be required to work weekends and be available for at least 2 out of the following key dates; Christmas Eve, Boxing Day, New Year’s Eve and New Years Day**:

- ** You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products**

As a Seasonal Sales Associate you will:

- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

A bit about you
- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
- An example of our values, a reliable and respected colleague.Selfridges
- Salary
- £12.62 / hr
- Hourly
- Job Reference
- selfridges/TP/318308/6294
- Contract Type
- Christmas Temp
- Closing Date
- 19 September, 2025
- Job Category
- Retail
- Location
- Trafford Park, Stretford, Manchester, United Kingdom
- 05 September, 2025

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