Client Host

2 days ago

Bristol, United Kingdom Integral UK Full time

**Client Host**

**JLL supports the Whole You, personally and professionally.**

**Responsibilities**:

- Cover JLL Front of House Service as Client Host for our Bristol Office
- Welcome & direct guests to meeting rooms, escorting & taking coats as required
- Ensuring that all JLL meeting rooms, services, facilities and public areas are maintained to the expected high standards
- Provide information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
- To communicate the needs of the client accurately and timely to the relevant parties providing services for events
- To provide support as requested by the Front of House Manager-UK and/or other support teams
- Assist with bookings when required
- Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
- Print daily M&E reports & ensure they are communicated to the relevant departments
- Maintain a strong awareness of business activity & communicate all updates with your team members
- Comply with the JLL - Front of House Services Standard Operating Procedures
- Good educational background & a solid command of written & spoken English
- Experience of working within a Corporate or Hotel Reception, fast paced environment
- Strong customer service skills
- Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy
- Ability to use initiative and remain calm under pressure
- Immaculate presentation
- A strong team player with the ability to multi-task & prioritise work commitments
- Flexible approach to departmental requirements
- Good sense of humour & an approachable personality

**Location**:
On-site -Bristol, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

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