Compliance Operations Support Officer

We are looking for a** Compliance Operations Support Officer **to join our team on** **a** full-time**, permanent** **basis, **hybrid working, 3 days from our Basildon offices and 2 days working from home**. **Mortgage file reviewing / mortgage admin experience is essential **and in return, you will receive a competitive starting salary of up to **£25,000 per annum **depending on skills and industry experience.

**About us**

At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and most importantly, to do the right thing.

**Our benefits**
- Competitive starting salary
- Great company culture
- Free breakfast, lunch, fresh fruit, hot and cold drinks when working in the office
- 2 days off per annum for charity / community volunteering
- 2 x additional paid half days off for 'me time' to help support good mental health
- 1 x additional paid day off for 'team time' to support an charity / volunteering activity as a whole team
- Full programme of employee engagement activities
- Company reward and recognition schemes
- Discounts off online and high street shopping through our employee benefits platform
- Company sick pay
- Flexibility to work partly office based and partly from home
- Casual dress
- Option to buy / sell up to 5 additional days annual leave
- Gym Subsidy
- Bike to work scheme
- Pension
- Employee Assistance Programme
- £500 employee referral scheme
- Death in service insurance cover
- Critical illness insurance cover
- Discounted Life Insurance and Income Protection

**The role**

The Compliance Operations Support Officer accepts responsibility for providing support in the development and testing of Revolution software functionality and is also responsible for making sure all content of Competent Adviser Learning (CAL) e-learning materials are accurate and up to date.

The role also has responsibility for providing dedicated service to identified AR firms. This includes: mailbox management, completing file reviews and raising Suspicious Activity Reports (SAR).

The Compliance Operations Support Officer also helps maintain the content of CAL e-learning programmes and ensuring user access is in place for all network users, and profiles updates are made as required.

**Key responsibilities**
- Provide feedback / approval for team-specific Revolution development
- Complete file reviews and provide dedicated support to self-supervising AR firm
- Keep Competent Adviser Learning (CAL) content and user access up to date
- Complete Suspicious Activity Reports (SARs)
- Generate various MI reports for senior management
- Mortgage file reviewing experience and knowledge of the regulatory requirements
- Good MS Excel skills, experience with analysing data and in creating MI reports
- Keen eye for detail
- Probing, investigative, analytical
- Assertive communicator
- Ability to prioritise, manage own workload and use time productively
- Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

**Who we are**

Stonebridge Mortgage Solutions Ltd is one of the leading dedicated mortgage and protection networks in the UK with a professional community of more than 1,100 mortgage and protection advisers and 600 firms.

We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise and our revolutionary spirit has the customer at its heart.

**How to apply