People Services Coordinator

8 hours ago

Winchester, United Kingdom Arqiva Full time

**People Services Coordinator**

**Location**:Commutable distance to Winchester

**Inclusive Arqiva**.Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks

**Total Package**
- Up to £42k base salary
- 6% pension contribution
- Private Medical
- 25 days annual leave
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- _Work. Life. Smarter _. Our commitment to a flexible and hybrid working culture

Provides administrative and helpdesk support to employees, ensuring smooth P&C processes and timely responses to people policy queries. Assisting with payroll-related queries to ensure employees are paid accurately and on time.

**The role**
- Respond to first-line P&C queries from employees, escalating complex cases where necessary. - Maintain and update employee records in P&C systems, ensuring accuracy and compliance.
- Assist in the preparation of P&C correspondence, including contracts and policy updates.
- Support the administration of the full employee life cycle, from onboarding to offboarding processes.
- Coordinate P&C case documentation and track case progress.
- Ensure compliance with GDPR and data protection regulations in handling employee information.
- Provide administrative support for P&C-related projects and initiatives.
- Assist in compiling reports on P&C queries and service request trends for internal review.
- Respond to employee payroll queries and escalate complex issues where necessary.
- Work closely with P&C and Finance teams to process payroll changes.

**The person**
- Organisation - Ability to prioritise tasks effectively and manage competing deadlines
- Attention to detail - Keen attention to detail in identifying defects and ensuring accuracy
- Communication - Collaborate with cross-functional teams, present technical info and provide training or support and/or strong verbal and written skills to provide clear and professional correspondence
- Entry-level experience in HR administration or customer service.
- Familiarity with HRIS platforms and HR policies is desirable.
- Entry-level experience in HR administration or customer service.
- Familiarity with HRIS platforms and HR policies is desirable.

Why join Arqiva? We are the **undisputed leader in UK TV and radio broadcast**and the **UK’s leading Smart utilities platform**. This means we have a strong heritage and foundation for future growth for you to **grow your career with us**.

**Your wellbeing**. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

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