Food and Beverage Assistant

1 day ago


Middlesbrough, United Kingdom The Wainstones Hotel Limited Full time

**At The Wainstones Hotel in Great Broughton, we are looking for a skilled and dynamic Operations Manager to lead the team at our Bar, Restaurant and Hotel.**

**From the first cup of coffee on Monday morning to the last drink on Sunday night, the F&B manager needs to have the following attributes**:

- Great attention to detail
- Unwavering in standards and expectations
- Knowledgeable of every menu and specifications
- Customer Service Superstar - everyone gets 5-star service
- Approachable, caring and empathetic leader
- Versatile approach to working in different areas of the business

**Key Responsibilities of the role**:

- To set and maintain the highest quality levels of products and services in all F&B areas and Housekeeping
- Planning and implementing longer term strategies to enhance further business potential and continuous improvement for the F&B areas.
- Manage and oversee the day-to-day running of all F&B areas.
- Building a great relationship with the head chef and kitchen team to deliver high quality food consistently.
- Be a visible presence during peak times and support staff through training
- Creating a process that ensures guest satisfaction is consistently delivered
- Be a visible presence in peak service and support teams (through training) in delivering high quality customer service.
- Managing Stock Control
- Develop and implement strategies to improve efficiency and quality
- Ensure compliance with health and safety regulations and maintain cleanliness standards
- Work in conjunction with the General Manager of the business to provide back up cover
- Flexibility to run the business close 2/3 nights per week including Sunday close

**Skills**:

- Proven experience as an Operations Manager or similar role in the hospitality industry
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Excellent knowledge of food safety regulations and best practices in kitchen operations
- Exceptional organizational and problem-solving abilities
- Effective communication skills to interact with staff, customers, and other departments
- Ability to work well under pressure in a fast-paced environment

**Experience**:
Restaurant management: 1 year (required)

Hospitality: 1 year (required)

Management: 1 year (required)

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

Pay: £10.10-£12.27 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift

Work days:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 18/08/2024
Reference ID: TWH Ops Manager



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