Receptionist

2 weeks ago

Staffordshire, United Kingdom HealthHarmonie Full time

**Who we are**

HealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.

We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures.

**About the role**

As a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services. Your primary responsibilities will include:

- Greeting patients and visitors, creating a positive and welcoming atmosphere
- Responsible for keeping the reception area clean, organised, and well-maintained at all times
- Accurately inputting patient details into the Evolution system to maintain comprehensive records
- Assessing and prioritising patient referrals based on urgency and medical need
- Contacting patients to schedule appointments
- Unboxing deliveries and correctly placing stock in the stock shed
- Setting up the clinic rooms, ensuring all rooms are tidy at the start and end of the day
- Scanning and attaching referrals to the respective patient's file for easy accessibility

**Work Schedule and Location**
- You will work on a 5 out of 7-day schedule as our service operates seven days a week
- 8-hour shifts will generally fall between 6am and 6pm
- Your main base will be 540 Etruria Rd, Basford, Newcastle-under-Lyme, Newcastle, ST5 0SX however you may be asked to cover other clinic locations within the Stoke and Stafford area as and when needed by the business

**About You**
- You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence
- Prior reception and administration experience is preferable; however, we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.

**Expectations**
- As a successful Receptionist, you will have the opportunity to make a meaningful impact on our business and help our patients, fostering a promising career path within our company.
- Before commencing your role, you must fulfil legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
- Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.

Salary £24,000 per annum

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