Telco Field Engineer
1 week ago
We are supporting our subsidiary company Online Systems (based in Carlisle) with new Engineering role. As the business grows so does the need for more support in this team.
The Operations team ensures the process from order to cash remains punctual, efficient and the client receives exceptional customer service.
This team of IT/Telecomms Engineers provides remote & onsite support and installations for small and medium enterprise customers, based in Cumbria, Southern Scotland and the North of England. This will include troubleshooting, installation, and project managementof varying sizes of customers and enterprises across various sectors.
The main duties of the Telco Field Engineer are:
- Travel to customer's sites and provide support and/or installation services for a wide-ranging set of Telecomms infrastructures
- Undertake onsite surveys and audits for a range of solutions (networking, wireless, cabling)
- Provide remote and telephone support as required
- Update & manage customer documentation
- Work with project managers to deliver onsite projects
- Provide onsite project management and leadership for larger Telco installation projects Essential Skills
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