Insurance Broker Support Technician

6 days ago

London, United Kingdom Brook Street Full time

Our client is a Lloyd's and London Market Insurance brokers and they are urgently recruiting for an experienced Broker Support Technician/ Broker back-up to join their busy Property team.
You will have experience of providing support to a team of Brokers. The role is working across all territories and ideally you will have experience in Open Market Property Insurance broker support
Your main duties will include:

- Work closely with the brokers to ensure clients and the book are serviced to a high level
- Support the Brokers and Producers through the provision of MRC's ( Market Reform Contracts) and information packs.
- Deal with Contract Certainty requirements with specific reference to the appropriate issuance of Evidence of Cover
- Assisting their processing teams with any queries received via Xchanging

Key skills and competencies
- Experience in servicing open market and facilities contracts
- Understanding of the regulatory environment relative to the Insurance Industry in London and other region
- Confident and proactive in communication with Clients, Underwriters and senior colleagues
- Ability to produce Market Reform Contracts and Endorsements and maintain awareness of changing requirements
- Ability to communicate with Clients and colleagues in a professional and respectful manner
- Ability to work under pressure and to meet deadlines
- Ensure settlement terms/PPWs are met, prevent potential funding or escalates problems to divisional management
- Daily monitoring with IBA team to monitor bad debt, cash and funding and escalate the problem to divisional management/IBA as appropriate
- Computer literate, including good knowledge of Microsoft Word, Excel and PowerPoint packages
- Experience in the use of London Market processes and systems (e.g DCOM, ATLAS, Crystal, PPL, Whitespace)

**Salary £35000 - Hybrid working and a great benefits package

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