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Customer Service Advisor

2 weeks ago

Walsall, United Kingdom Walsall Wood Tyre & Service Ltd Full time

Our business is unique in the sense that we run extremely tight on processes and our management structure sets us apart, we firmly believe this hands us an advantage in allowing our team to succeed in the way we do.

This is an additional role that we have budgeted for within our business and we're willing to put the work into the right person.
- Meet and Greet Customers upon arrival
- Answer Phones, Process Estimates and Job sheets
- Maintain our excellent relationship with suppliers
- Aid technicians in sourcing certain amounts of information when required
- Cross reference part numbers to stock journals and follow the relevant processes required.
- Adhere to company policies and guidelines

All training for trade relevant skills can be taught and having experience is not seen as an advantage. What we see as having an advantage is someone with a can do attitude.

Walsall Wood Tyre & Service

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift

Application question(s):

- Do you have customer service/hospitality experience? If so please detail..
- What is your experience/thoughts with the motor trade and how would you feel with the idea of working within it?

Licence/Certification:

- UK Driving License (required)

Work Location: In person