Paralegal - Complex Injury

**Job Purpose**

Keoghs are seeking a **Complex Injury Paralegal** to join our growing Complex Injury Team in Newcastle

The Paralegal role offers an excellent opportunity to develop your legal skills and experience working with recognised market leaders in catastrophic injury work within our Complex Injury Claims Team dealing with non-delegated high value multi-track andcatastrophic injury claims including assisting on multi-million pound brain injury, spinal injury, amputation and fatal claims.

In this role you will be required undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given as you develop your skills in this area.The rolewould particularlysuit someone who already has experience working in a paralegal or similar role in a personal injury team and is looking to develop their skills and career in complex injury claims.

**Key Accountabilities**

You will work as part of a mini team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

- Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
- Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
- Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
- Registering and updating CRU, notifying CRU of settlement
- Maintaining experts summary, interim payment records and offer history within case management system
- Review of medical records and drafting summaries of those reviews using the records review spreadsheet
- Review of photographic evidence and surveillance footage and preparing a precis of the evidence
- Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
- Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
- Arranging payments where required
- Conducting legal research.
- Delivery of agreed performance targets and quality standards
- To ensure compliance with the SRA Standards & Regulations

**Experience, Skills and Qualifications**
- Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
- Experience of and understanding of the litigation process, preferably in a file handling role
- Experience of handling Personal Injury cases
- Good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Self-confidence, with good literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs shared values framework

**Working hours**

Monday-Friday 9am-5pm,1 hour unpaid lunch. Location for this role will be our Newcastle office 1 day a week, 4 days remote working from home. 25 days holiday plus BH, Pension, Life Assurance, Healthcare Cash Plan

**Keoghs values**

We listen, are down to earth and supportive

We work together towards a common goal

We’re friendly with a can do attitude

We care about our clients

We evolve