Shop Assistant

1 week ago


Oldham, United Kingdom Reel Fish and Chips Full time

**Lunch time shift only** Reel Fish and Chips has now arrived in Oldham We have expanded from our current branch in Bolton and are looking to recruit for a lunchtime shift only. Tuesday to Friday 12-3pm for an individual dedicated to excellent customer service with a strong desire to learn, develop and grow as individuals. Would ideally suit someone outgoing with experience in the retail industry.

Our work environment includes:

- Shop retail premises
- Takeaway and dine-in service

**Responsibilities**:

- Provide exceptional customer service by serving customers coming in to buy food or placing orders via other platforms
- Assist customers with product information, order placement, and order collection
- Perform data entry onto the till epos system
- Resolve customer complaints or issues in a professional and timely manner
- Upsell products or services to customers when appropriate
- Maintain the cleanliness and strict hygiene standards of the whole premises at all times
- Communicate effectively with customers in a clear and concise manner
- Collaborate with other team staff members to create a positive working environment

**Requirements**:

- Excellent etiquette and communication skills in English
- Strong desire to provide high quality customer service
- Strong desire to grow and establish the REEL brand in the area in a positive light
- Ability to analise customer needs and provide appropriate solutions
- Previous experience in a customer service role is preferred but not required

**Job Type**: Part-time

Pay: Up to £11.44 per hour

Expected hours: 12 - 15 per week

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Application deadline: 21/10/2024
Reference ID: Reel Oldham


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