Weekend Receptionist

2 days ago

Stafford, United Kingdom Johnsons Cars Full time

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 62 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda, Suzuki and Ford.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

**Are you passionate about customer service?**

We are looking for a dedicated Weekend Receptionist to join our busy front of house department at our Johnsons Volkswagen dealership in Stafford. You must possess good customer service, verbal and written communication skills and be accurate and efficient in your work. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record (ideally within the automotive industry although not necessary as full training will be provided).

The receptionist is the first-person customers interact with, so it's essential that our front of house team is passionate about working with people and consistently deliver an exceptional level of service.

Role and Responsibilities:

- To engage with customers as they visit the dealership, and direct them to the right department.
- Take responsibility, as the Dealership Host, to cater to customer’s needs, including serving tea and coffee whilst customers wait in the loung.
- Manage the switchboard of the Dealership, directing enquiries and calls to the right departments.
- There is a small amount of administration involved in this role.
- You will have outstanding interpersonal and communication skills and excellent organisational skills.
- A professional attitude.
- Good attention to detail and be able to work in a busy environment.
- Flexibility and the ability to adapt to situations.
- Enthusiastic, friendly, helpful and committed to delivering a high level of customer service and respect for customers and colleagues.
- Resilience with a drive to succeed.
- Have an open and outgoing personality; someone who is easily engaged and feels comfortable engaging with the general public.
- Be well presented, articulate and have experience working with Microsoft office (or similar)
- Have switchboard experience (however not necessary as full training will be given), However you certainly cannot be shy of the phone.
- Ideally hold a valid UK driving licence.

The successful applicant will be highly motivated, efficient and organised. You must possess excellent communication and customer handling skills.

If you feel up to the challenge and have the relevant experience and ability, we are looking for APPLY TODAY

Hours:

- Saturday 9am till 5pm
- Sunday 10am till 4pm

£per hour - Dependent upon age and experience.

**Salary**: Up to £11.44 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Weekend availability

Ability to commute/relocate:

- Stafford, ST16 3DG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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