Customer Delivery Drivers, 7.5t

**At a glance**:
**Roles Available**:**Customer Deliver Hub Driver
- Driver Trainee, Installer & Technician

**Position**:**Permanent

**Location**:Hill Barton CDH (Exeter)

**Salary**:**Please note the expected starting rates for a Customer Delivery Hub, Driver Trainee will be £28,646 (Annual), Installer will be £32,149 (Annual) & Technician will be £34,353 (Annual).

**Please note: Due to the nature of these roles, we require all applicants to be**over 18 to apply.**

**Driver Trainee’s key Responsibility**:
Complete the 12 month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
- Be an ambassador for the John Lewis brand with great customer service as your number one priority.
- Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

**Essential skills/experience you'll need as a CDH Driver Trainee**:

- UK B-Category manual driving licence with no more than 6-points.
- Have great verbal communication skills both over the phone and face to face.
- Good understanding of technology and an interest in installation.

**Desirable skills/experience you can bring to the Driver Trainee role**:

- Previous experience of installation and customer delivery driving

**Driver Installer’s key Responsibility**:
**Your day will see you start at the delivery hub where you are based before heading out on route where you're responsibilities will include**:

- Being an ambassador for the John Lewis brand with great customer service is your number one priority.
- Load up your lorry with the day's deliveries working alongside the warehouse team.
- Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
- Keeping up to date with new products and technologies to ensure you perform your role at your best.
- Maintaining a safe working environment

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

**Essential skills/experience you'll need as a CDH Driver Installer**:

- Manual C1 UK driving licence (with a maximum of 6 points)
- DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card.
- Previous experience driving a 7.5-tonne vehicle.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over the phone and face-to-face
- Good understanding of technology.

**Desirable skills/experience you can bring to the Installer role**
- Installation and disconnection of white goods.
- TV installation.
- Assembly of a flat pack.

**Driver Technician's key Responsibility**:
Your day will see you start at the delivery hub where you are based before heading out on route where you're responsibilities will include:

- Being an ambassador for the John Lewis brand with great customer service is your number one priority.
- Coach, develop and assess your delivery driver colleagues and give them the knowledge they need to perform at their best and represent our brand.
- Load up your lorry with the day's deliveries working alongside the warehouse team.
- Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
- Installing a variety of products (including wall-mount TVs, integrated appliances, hard-wired appliance installations). This will be completed efficiently and quickly for our customers and demonstrate how they work once installed.
- Keeping up to date with new products and technologies to ensure you perform your role at your best.
- Maintaining a safe working environment.

Please note this role requires heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

**Essential skills/experience you'll need as CDH Driver Technician**:

- Manual C1 UK driving licence (with a maximum of 6 points).
- DCPC (Drivers Qualification Card) and Tachograph Card.
- Previous experience driving a 7.5-tonne vehicle.
- Previous experience in a customer-facing role.
- Great verbal communication skills both over