Associate Solutions Designer Remote

**YOUR OPPORTUNITY**

The Associate Solutions Designer is responsible for our reporting capability. The Associate Solutions Designer turns customer and feedback data into engaging and interactive dashboards for our clients. This role is client facing, and will work closely with our enterprise clients in determining their needs for each dashboard. An Associate Solutions Designers acts as an expert in data visualization, advising clients on best practice design to ensure the end user can gain insights from the dashboard quickly.

**WHO WE ARE**

At InMoment, we have a saying: #OwnTheMomentsThatMatter. And we live it As a team, we recognize that every moment offers a new opportunity to make an impact and leave our mark. We take deliberate action to make the lives of our families, teammates, clients, and community better within every interaction.

We are dedicated to our game-changing mission of Experience Improvement (XI), helping our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. We consistently challenge the status quo in the customer experience (CX), employee experience (EX), market research (MX), and product experience (PX) industries with our hyper-modern technology platform, decades of domain authority, and global teams of experts. And we have more innovation in store

Are you ready to #OwnTheMomentsThatMatter with us?

**WHO YOU ARE**
- You hold a bachelor degree in business, marketing, or math.
- Have a drive to help customers improve their customer experience and employee experience.
- At least 1-2 years experience in customer insights, analytics or process improvement.
- Experience in data visualization, having a creative mindset with the ability to make visually appealing reports.
- Confident Communicator. Have the ability to act as an expert with our clients but also present information in layman’s terms.

**WHAT YOU’LL DO**
- Collaborate with our client’s key stakeholders to design & build new dashboards that meet their needs to drive actionable insights.
- Advise on dashboard best practices
- Perform ongoing enhancements and maintenance of existing reports & dashboards.

Development Plan:

- The Solution Design team has a clear development plan with mapped out stepping stones based on tenure & skills.
- As an Associate Solutions Designer progresses in the team, they will then develop the following skills:

- Advanced Reporting Skills using tools such as excel, Tableau & Lookr
- Insight Skills - create offline insight reports for senior client stakeholders
- Thought Leadership - host workshops, runs webinars & write articles for InMoment on best practices
- Project Management - be able to handle multiple projects simultaneously with competing deadlines and new clients onto the InMoment platform.

**WHAT YOU’LL GAIN**
- Autonomy - We trust our employees and offer an extremely flexible work schedule
- Generous paid leave which can be rolled over if not utilized, although we highly encourage you to take the necessary time off to switch off
- Continuous learning and development opportunities
- Maternity & Paternity Leave
- Income protection, Life Assurance, and serious illness benefits
- Fun, innovative, collaborative, supportive working environment
- Regular performance reviews and bonus incentives
- Inclusion and Diversity teams - Women of InMoment and InMovement
- Employee recognition platform points can be used with retailers such as Amazon, and use points for hotels, tickets, gift cards, and charitable donations
- Employee recruitment referral program with generous payouts
- Support from the leadership team to deliver the best solution and service possible
- Employee wellbeing initiatives and offerings such as our Employee Assistance Programme which includes counseling sessions, phone and online support on matters such as Family, Health, Money, and Work.
- Private Medical Insurance
- Enrollment into a Pension plan
- Participate in our Corporate Social Responsibility and Charity Initiatives
- An opportunity to truly ‘Leave your Mark’ in a global organisation. Come join our team

**KEY RELATIONSHIPS**

Reports to Director, Solution Design

**LOCATION**

Remote in the United Kingdom

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At InMoment, inclusion, and diversity are at the core of who we are. InMoment prides itself on an inclusive culture that promotes, encourages, and supports the diverse voices of our employees and clients. We strive to create workplaces that reflect the communities we serve and believe that different perspectives, interests, and backgrounds foster a stronger and more creative work environment._