Polish Speaking Project Implementation Specialist

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
We’re looking for a Polish speaking, Project Implementation Specialist to help deliver our new software roll-out which will help make process more efficient for visiting carriers to our plants & facilities. You’ll lead the roll out for Europe, being responsible for the implementation of the system and the necessary support in the 11 services centres across the UK and Poland. You’ll also be a key support to our carrier & wider stakeholders with the systems implementation and adoption.

You’ll drive usage of the Carrier mobile app and integrated logistics platform ensuring the adoption of this tool across EU and create training materials to support. This role will provide ongoing support, with training and document control for the processes.

Key responsibilities
- To gather the feedback, requirements, and issues from the implementations and identify gaps in the system, raising change requests when needed and review solution proposals
- To communicate with the IT team and facilitate resolutions to any supply chain issues
- Develop, create, and deploy training materials and SOP’s to ensure the transition
- Evaluate support requests and direct to the appropriate system or person for resolution
- To manage the multi-channel communications for carriers, service centres and other teams to raise problems
- Monitor systems usage for major fluctuations developing the necessary reports and proactively communicate to carriers or service centres to accomplish target of system usage and project deadlines
- To track the issues raised and escalate when necessary
- Stakeholder management, CTQ analysis to ensure customer satisfaction

What you’ll need;
- It is critical that you speak both English and Polish.
- Ideally you’ll have experience in delivering supply chain related projects
- You’ll have engagement skills to be able to engage and train stakeholders
- Ideally you’ll have with skills in implementing digital systems in an operational environment.
- Analytical skills - you’ll need to know the data and justify decisions using statistical analysis.
- You’ll need strong stakeholder management and change management skills to explain the benefits of a new system.

What we Offer:

- Flexible / Hybrid Working Environment
- Annual Bonus Scheme
- 3 days of volunteering leave per annum
- Access to an Employee Assistance Program
- Access to the Brambles MyShare Scheme
- Fantastic opportunities for personal and professional development
- Access to further benefits and discounts via a Benefits App.
- Further local / country specific benefits

Preferred Education

Graduate

Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.