Service Coordinator

1 day ago

Wirral, United Kingdom Brook Street Full time

Do you have servicing experience or an exposure to assisting engineers in their daily duties or job tasks? Are you looking to work for a well-established engineering company on the Wirral? If so, this could be the perfect role for you. Working at the company's head office on the Wirral, you will be managing all aspects of service coordination supporting the servicing department. Benefits for this role include: " Competitive annual leave salary £23,000 per annum - dependant on experience. " Working hours of 0800-1700 Mon-Thurs / 0800-1600 Fri. " 25 days holiday's (including bank holidays). " Free on-site car parking facilities and local public transport links. Key responsibilities in this role include: " Answer service telephone calls in a swift and efficient manner. " Produce quotations on receipt of service job reports, submit quotations to clients and follow up accordingly. " Co-ordinate and plan service work in advance including logging information onto our internal job management system, arranging appropriate attendances for service works and ordering of parts where necessary. " Assist in opening and closing of service jobs and justifying the material and labour content, ensuring all relevant costs, returned parts are correct before invoicing. " To maintain an outstanding level of client service, to liaise directly with clients ensuring all service queries are sufficiently answered. " Managing Client Portal Requirements and keeping the portal up to date for ongoing & completed works " Supporting Service Director and Service Manager in general service duties. " Some form of experience within a service and maintenance focused role - duties or a similar industry. " Good communicator - verbally and written.

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