Sales Administrator

The** Sales Administrator **at AllPoints Fibre will provide exceptional sales support and administration, driving efficiency, and fostering customer relationships while being instrumental in managing sales-related administrative tasks, including the preparation of sales quotes, order processing, handling sales queries, and maintaining accurate records in our Customer Relationship Management (CRM) system.

With a focus on excellence, the Sales Administrator will collaborate closely with various departments to craft and quote complex solutions, follow up on open quotes, and assist in the seamless onboarding of new customers. This role requires a proactive approach to managing sales incentives schemes and ensuring all administrative tasks are completed with high precision and attention to detail.

**What you will be doing**:

- Providing admin support to produce Sales Quotes, check Sales Orders, answer sales queries and reporting
- Inputting information into the Customer Relationship Management system (CRM) and selecting relevant products to create quotes.
- Consult with departments for example Pre-sales/planners on building and quoting complex solutions.
- Assist in following up on open quotes, either in conjunction with the sales team or directly with external providers
- Manage query Inbox to proactively respond to queries.
- Creating purchase order requests.
- Assisting in the onboarding of new customers.
- Managing the administration of sales incentives schemes.

**About you**:
You will have a robust background in sales support or administration, preferably within the Telecoms or a similar technology-focused industry. You will be confident bringing strong customer service skills, exceptional time management, and the ability to work effectively under pressure. A proactive approach, proficiency in Microsoft Office and excellent communication skills are essential to succeed in this fast-paced environment.

**The benefits**

At AllPoints Fibre, we're all about looking after you. We offer an extensive wellbeing package that goes beyond the EAP. Your benefits will include Bupa private medical insurance and dental cover, income protection insurance, group life insurance and a health plan to help with day to day expenses such as eye care.... we will even pay for you to get a massage

Everyone needs a break now and then, right? That's why we start all our employees off with a generous 30 days' annual leave allowance (pro rata), plus bank holidays. And if you ever need some extra time off due to illness or parental leave, we've got enhanced leave plans in place to support you through that.

Additionally we know how important it is to feel secure with your finances. That's why we have benefits dedicated to your financial wellbeing. You will be able to join our employer contributory pension and in addition to income protection insurance, group life insurance we offer cashback and voucher schemes to help cover living cost such as electricals and personal spending.

**About us**:
Established in 2021, AllPoints Fibre has grown from regional roots in Jurassic Fibre, Giganet and Swish Fibre, to establish a national wholesale network.

We are on a missions to create a wholesale network that can serve millions of homes and businesses connect to a better digital future.

To help us achieve this mission we need a **_Sales Administrator_**_ _to take us on this journey.

We have set ourselves the goal to become the best place to work, we recognise that our people are at the heart of what we do - join us on our journey to become the UK’s most recommended way to connect
- ...And if you don’t meet any specific requirements of the role, we’d still like to hear how you’d get the job done_

**Next steps**

One last thing...

AllPoints Fibre value diversity and are committed to creating a diverse and inclusive environment for all employees. Help us create a secure, inclusive digital world where diversity fuels innovation; your vision, your voice, and your skills have a place here