Supervisor - Tudor

2 weeks ago

London, United Kingdom The Watches of Switzerland Group Full time

Job Description

Do you have experience leading/supervising a team?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

As a Supervisor you will a role model for the for Tudor brand; you will play a crucial role in assisting the Boutique to deliver their sales targets and achieve their key objectives. Looking to build on your leadership skills, retail and product knowledge you will be a dedicated and committed team player offering a consistent support to the management team. With a passion for delivering excellent client experience ensuring that everyone has an amazing experience in our Boutiques.

You will ensure that you are always working in a professional manner; you will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues. You will be well presented at all times with a positive “can do” attitude; delivering excellent client experience to everyone that you meet, you will play a key role in the Boutique's success

About you
- Experience of leading / supervising a team
- People, sales and client focused
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile

About us

BORNTODARE Tudor was established by Hans Wilsdorf the founder of Rolex in 1926, as a watch with all the style, character and robust high quality of its older sibling. This commitment to produce the finest quality watches on the market led to Tudor watches being adopted for use by a number of professional organisations including navies, armies and expedition teams worldwide.

At the Watches of Switzerland Group, we have partnered with Tudor opening mono-brand boutiques across the UK, Ireland, and now Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay

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