Recovery Control Room Operator
1 week ago
The National Rescue Group is looking for a dedicated, polite, professional person, who is keen to join a well established, ever expanding family run business, giving service to many broken down cars and customers across Surrey.
Your responsibilities would consist of making and receiving phone calls to/from all the major motoring organisations (ie AA, RAC, Britannia Rescue, Green Flag), accepting work on our behalf and dispatching it to one of our many roadside/recovery technicians located around the area of cover.
Alongside these duties, you would also be required to take bookings for our workshop/roadside repair service, and manage these bookings on a fully computerised system linked to our main management system.
Whilst being able to work well under pressure in a close knit office environment is necessary, mechanical knowledge is helpful, but not essential to fulfil the role.
Somebody with a bubbly, confident personality, with good front of house skills would be well suited to this position.
If you are professionally minded, with an overwhelming sense of pride and desire to offer customers the best possible service you can, in what sometimes can be extremely difficult circumstances for the customers, a position with National Rescue could be just what you are looking for.
**Job Types**: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Work Location: In person
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