Sales Consultant

3 days ago


Newcastle Upon Tyne, United Kingdom Jolyon Marshall Full time

**Founded in 1897, as a family business Berry’s Jewellers are proud of their heritage and prestigious reputation as luxury jewellers.**

**In recent years our client has developed into a leading high-end diamond and watch specialist, sourcing and importing luxury jewellers from all around the world. They proudly have a network of 10 stores in Leeds, Windsor, Hull, Newcastle, Nottingham,and York.**

**Despite growth and success, Berry’s Jewellers still remain true to their core values of providing world class customer service, care and the highest quality jewellery.**
**Job Role:
**There is now an exciting opportunity to join the business as a Sales Consultant within their beautiful boutique. As a Sales Consultant you will be at the forefront of the business, interacting with customers and providing a world class customer service.Main tasks include:

- Sell jewellery, watches, and gifts
- Provide expert advice about various products on sale
- Provide a high standard of service and customer care in their beautiful store
- Deal with incoming post and direct it to an appropriate department
- Process incoming stock via internal stock systems
- Advise customers and deal with their jewellery/watches/gifts brought in for repair; all enquiries and ensure the correct administration procedures are followed; deal with valuations, replacement estimates
- Display products attractively in the display windows in order to attract, encourage and motivate attention and sales
- To maintain care of stock

**Requirements**:

- Ideally jewellery focused with GIA certificate and/or Professional Jewellery Diploma **_or _**the desire to train to this level
- Previous experience working for a Jewellery and Watch retailer would be an advantage
- Excellent communication skills
- Proven track record in delivering outstanding customer service
- Must be available to work Sundays and Bank Holidays working on a rota basis

**SALARY**: Competitive £salary reflective of experience + pension scheme + staff uniform allowance + staff discount + ongoing training


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