Farm Shop Assistant Supervisor

**Durslade Farm Shop**:
Durslade Farm Shop is a community farm shop which celebrates the best growers, farmers, makers and artisans its area has to offer. Inspired by Durslade Farm’s fresh and seasonal produce which was only shared with Roth Bar & Grill, it was created to share this harvest more widely, from meat and fruit to vegetables and foraged finds. It promotes and shares local talent, supporting small projects with big futures and working with established ones to create special products that can only be found there. The team believes in building long-lasting relationships and are always looking for like-minded partners to support and stock.

**What makes a brilliant Farm Shop Assistant Supervisor?**

Proven experience in retail would be beneficial but isn't entirely necessary. You must have a strong work ethic along with a passion and flair for brilliant customer service. Be an excellent role model to others, providing training and sharing best practise.

Be yourself That’s who we’re hiring. Our culture celebrates and supports the differences that makes each of us unique.

We’ve got some core values that run through everything that we do, we’d love it if these values resonate with you too Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.

**What success looks like**
- Customer Service

Create memorable experiences by consistently providing an exceptional guest experience through the delivery of our Standard Operating Procedures ensuring that every guest feels special and wants to return.
- Communication

Foster a culture of effective communicate throughout the team and promote good interdepartmental relations.
- Atmosphere

Be confident and allow your personality to enhance the atmosphere by creating a warm, homely and welcoming environment to our guests, and encourage the same from your team.
- People Development and Management

Support the manager with recruitment, training, rota’s and performance management to ensure we bring out the best in our people.
- Sales Opportunities

Identify sales opportunities and feel confident in making informed recommendations to maximise revenue.
- Health & Safety

Support a safe working environment by adhering to Health & Safety, Food Hygiene, Fire and Evacuation procedures and Licensing Laws.
- Training

Take ownership of your personal development enhancing your ability to build knowledge and make informed recommendations, whilst supporting the development of your team through on job coaching.

Like all roles at Artfarm, you can expect your time at work to be fun, varied and challenging. As well as fulfilling the duties and responsibilities on your job description, we know from experience that jobs can evolve throughout the lifetime of a role and this in turn gives our people the chance to play to their strengths.

**What's in it for you?**
- 30 days holiday inc. bank holidays
- Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter
- Health cash plan - a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions
- Life Assurance
- Generous Artfarm-wide discounts including;
Up to 50% off room bookings at The Fife Arms Hotel
Up to 25% off food and beverage across our properties in Somerset, Scottish Highlands, Los Angeles and London
Up to 30% off our fabulous retail products
- High street discounts off 1000’s retailers through MyArtfarm site and app.
- Amazing socials led by local social committees - bowling, 10k runs or just a cold pint in the pub - there’s something for everyone.
- A unique approach to career development and learning opportunities tailored around your individual aspirations and goals.
- Employee Assistance Programme with Hospitality Action
- Enhanced pension scheme to help you save into your piggy bank for the future
- Option to save directly from payroll into an ISA to enhance financial wellbeing
- 25% discount on your personal 02 phone contract.
- Generous Refer a Friend Scheme - up to £1000 to share with your friends.

**About Artfarm**

Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth and led by CEO, Ewan Venters. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, Manuela restaurant in Los Angeles, and Roth Bar & Grill and Durslade Farm Shop in Somerset. Artfarm uniquely brings together art, community, education, people and place.

Like all roles at Artfarm, you can expect your time at work to be fun, varied and challenging. We know from experience that jobs can evolve throughout the lifetime of a role and this in turn gives our people the chance to play to their strengths.

In return we can offer you a unique employee journey that is tailored around your goals and aspirations both professionally and personally.

INDFOH