Lettings Assistant

2 weeks ago

London, United Kingdom Savills Full time

**Role Overview**

We are looking for a talented individual to join our dynamic Earls Court lettings team as a Lettings Assistant with the view to progress into becoming a Lettings Negotiator.

We require somebody dynamic who can use their own initiative and display a positive “can do” approach to the role.

As the Lettings Assistant you will be assisting the team with viewings, registering and managing applicants, handling telephone and website enquiries, and assist with the day to day running of the office.

**Key Responsibilities of the Role**

The role requires high energy and a willingness to get stuck in and help whenever necessary with a varied workload in active and busy office.
- Organising and carrying out viewings as required and establishing rapport with applicants
- Meet and greet visitors to the office and ensure that they are seated and directed to the correct person/department, and deal with all incoming calls as appropriate
- Answer all incoming within three rings
- To take responsibility for keys when in use and ensure their safe return to the office
- Run errands as required to assist in the smooth running of the office
- Efficiently deal with landlord and tenant enquiries
- Visiting all properties available to Let within 24 hours of instruction
- Provide feedback to landlords, tenants and applicants following viewings and recording in Reapit
- Weekly matching of applicants and twice weekly applicant call outs
- Progress deals through our systems Reapit and Radar

**Skills, Knowledge and Experience**
- An interest in property and knowledge of the area would be desirable
- Good working knowledge of standard Microsoft suite
- Good organisational and prioritising ability
- Good telephone manner
- Strong communication skills, both verbal and written
- Confident in liaising both internally and externally
- Initiative and ability to work under pressure
- Team player
- Maintains a professional manner at all times
- Friendly, outgoing, cheerful and enthusiastic to do a high quality job at all times
- Presentable
- Clean driving licence required

**Assessment applicants can expect during selection**
- 3 stage interview
- Personality Profile

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