Test Administrator

5 days ago

StainesuponThames, United Kingdom Pearson Full time

**Our Organisation**

Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of BestEmployers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Staines. This Test Centre is located at 11-17 Kingston Road Staines TW18 4QX.

**Your Opportunity**
- This is a 6-month fixed-term position.
- You will be required to work a minimum of 8 hours per week.
- Hours are from 7:30 AM - 7:15 PM on weekdays and Saturdays.
- The pay rate is £10.30 per hour, paid to you at the end of every month.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughouttheir learning and assessment journey.

**Your Responsibilities**

In this important position, you will be required to:

- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.

This is a fantastic opportunity for you to gain experience working with our diverse professional teams and you’ll have the opportunity to feedback to your Manager, suggesting ways we can improve to avoid any customer issues from happening again. Our idealapplicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.

**Schedule Requirements**
- This is strictly a part-time position and will remain as such, **8.25** hours per week, with an expectation to work more hours if needed.
- Schedules are available at least 2 weeks in advance.

**Our Successful Applicant**

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team player with school qualifications in Englishand Maths.

**Qualifications**
- A high school diploma or equivalent is required
- Customer service experience is preferred
- Experience proctoring or invigilating exams is highly preferred
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

**Our Recruitment Process**

**Your Health, Safety & Wellbeing during COVID-19**
- Make hand sanitizer available in the waiting area and prior to entering the testing room.
- Increase our cleaning and disinfecting regimens in between all testing appointments.

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