Room Attendant

**Job Ref**:BES6640

**Branch**:Hotel Gotham - Newcastle

**Location**:Hotel Gotham Newcastle, Newcastle Upon Tyne

**Salary/Benefits**:Competitive pay for the performance you deliver every day.

**Contract type**:Permanent

**Hours**:Part Time

**Posted date**:18/08/2025

**Closing date**:20/09/2025

**Job Title**: Room Attendant (Evening)

**Department**: Housekeeping

**Reporting to**: Executive Housekeeper / Housekeeping Supervisor

**The Role, in Spotlight**

Step onto the grand stage of luxury hospitality

Be at the centre of the action: Experience the energy of Newcastle every day as you help create unforgettable guest experiences.

As a Room Attendant in our five-star establishment, you ensure every room is flawlessly presented, every surface polished, every detail attended to, and every space prepared to offer guests a sense of effortless comfort and refinement. Your attention to detail, discretion, and pride in your work help create a stay that leaves a lasting impression of quality and care.

Be part of an amazing team where your contribution is valued, your voice is heard, and your growth is supported

**Key Responsibilities**

**Guest Room Cleaning**
- Perform a flawless daily performance: make beds to perfection, polish bathrooms until they gleam, and ensure furnishings and amenities shine in the spotlight.
- Replenish every essential: toiletries, towels, stationery, and minibar
- Keep an eagle eye for wear and tear; report issues swiftly to maintain our scene of perfection.

**Public Area Cleaning**
- Keep lobbies, corridors, restrooms, lounges, and lifts in immaculate condition, offering guests a first impression of elegance and care.
- Refresh busy areas throughout the day, ensuring every step through the hotel feels polished and cared for.
- Restock and maintain public restrooms with precision, ensuring they remain spotless and welcoming.

**Presentation Attention to Detail**
- Perfect every element of presentation: from crisp linens and precise towel arrangements to carefully placed floral touches and inviting lighting.
- Follow our standards for layout and finishing touches, ensuring each room unfolds like a scene of five-star elegance.
- Discreetly pass along guest requests or special preferences to your supervisor, ensuring the performance always meets the mark.

**Health, Safety Compliance**
- Follow all health, safety, fire, and COSHH procedures with precision.
- Manage and store cleaning products and equipment carefully, treating them as essential tools of your craft.
- Wear your uniform with pride and maintain impeccable grooming, a professional costume ready for every performance.
- Spot and report hazards or maintenance issues immediately, keeping the stage safe for all.
- Participate actively in all training sessions and drills, mastering emergency procedures and hygiene protocols.

**Operational Efficiency**
- Maintain housekeeping trolleys and storage areas in excellent order, creating a backstage ready for smooth operations.
- Work through assigned areas accurately, turning every task into a polished performance.
- Work seamlessly with the housekeeping team, porters, and front office, creating a flawless ensemble.

**General Responsibilities**
- Attend every briefing, training, and meeting with focus and dedication, stepping onto the stage of your role fully prepared.
- Engage with guests with grace, confidence, and discretion, leaving a lasting impression with every interaction.
- Uphold our brand’s excellence in every gesture, detail, and action, ensuring a flawless experience.
- Embrace any role assigned to deliver a show-stopping guest experience.

The stage is yours. Bring your talent, your professionalism, and your passion, and help us deliver a guest experience that leaves every audience member impressed. Step forward, the spotlight is waiting