Welfare Benefit Oficer

3 days ago


Wood Green, United Kingdom Assisted Homes CIC Full time

Who we are

Assisted Homes is a non-profit organisation providing accommodation to homeless single adults with low to medium support needs.

We are based in the north London boroughs of Enfield and Haringey and currently support over 150 individuals in our 34properties.

Who are you

The role of the Client Benefits Officerwill be to provide comprehensive finance support to all our residents in our service. The main purpose of the job is to sustain our client's licences and support them with their housing benefit and service charge payments.

**Responsibilities**:

- Liaising with Money Liaison Officer on client suspensions
- Data entry on Excel
- Creating and maintaining client statements for housing benefit and service charge
- Managing current dues and finance reports

Key objectives

-Flagging suspensions immediately and resolving the issue by the next payment cycle.

-Ensuring all data is up to date and accurate

Essential Skills
- Great IT and data entry skills - Excel proficiency is important
- Comfortable with numbers and financial data
- Strong communication and interpersonal skills. Able to be assertive when dealing with challenging conversations
- Great attention to detail
- Trustworthy and discrete with confidential information

Desired Skills
- Excellent ability to organise and coordinate tasks
- Comfortable working in a fast-paced environment
- Driven to improve processes and systems
- People-focused and great at building empathy with cclients.

If you think you'd be a good fit as Assisted Homes’ Client benefit officer, we look forward to meeting you


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