Supervisor - Flannels

7 days ago

Kingston upon Thames, United Kingdom Flannels Full time

Company Description
**FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.**

**With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.**

**Job Description**:
**The Role**:

- Support with daily workload and delegation to team
- Supervise work, check completion and deliver to expectation set by line manager
- Understand all process and procedures and set the example for others
- Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
- Support with maintaining store environment and housekeeping standards
- Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
- Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
- Understand KPI targets and expectations to achieve results
- Demonstrate commercial awareness and adopt right product, place and time compliance
- Strong brand and trend awareness
- Support senior management to coach the team

**Qualifications**:
**The Requirements**
- Experience of leading a team within a retail environment would be beneficial
- Knowledge of and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and how to impact sales floor commercially
- Ability to motivate a team with effective communication

Additional Information
**The Rewards**:

- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- 50% Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands

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