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Sales Consultant

3 weeks ago

Preston, United Kingdom dnata Full time

Gold Medal Travel is an award winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations. We offer scheduled flights with the world’s leading airlines, thousands of worldwide hotels, car hire, camper-vans and many other exciting products around the world. The Gold Medal family includes Pure Luxury, Cruise Plus and Incredible Journeys. We are part of dnata Travel Group, part of the Emirates Group.

We are delighted to be recruiting for Travel Sales Consultants to join our customer-focussed sales centre.

In this role you will be taking inbound calls from travel agents, matching their requirements to ensure their customers’ have the perfect holiday. You will use your customer service skills and travel knowledge to suggest products and upgrades that will enhance the customers’ holiday experience. Our Sales Centre is well-known for providing exceptional customer service, so we need exceptional people who can build relationships with our agents to guarantee repeat business and continue to provide the personal service we are known for.

Hours 37.5 hours per week over 5 days Monday-Saturday, based at our state-of-the art office in Leyland.

In order to be considered for this role, we need you to have the following skills and experience:

- Customer service and/or sales experience ideally in a contact centre or travel environment
- A passion for travel, ideally having travelled outside Europe
- IT literate
- Attention to detail
- Target driven

For more information, please click on the job description above

Our state of the art, flagship office is based in Leyland, only 10 minutes’ drive from junction 29 of the M6.

Our sales centre is a fun environment with great incentives in addition to a lucrative commission scheme and overseas educational trips. Our employees also enjoy many other benefits including life assurance, pension scheme, travel discounts and industry/social events, cycle-to-work scheme, low-cost health care for you and your family, on-site free car parking, on-site restaurant and break-out area with free wifi.

In the UK, the dnata Travel Group brands include Sunmaster, Netflights, Travel Republic and Travelbag.