Dental Nurse/patient Care Coordinator

**Join our Team**

We are excited to be recruiting for a Dental Nurse/Patient Care Coordinator to join our team at_ Gilmore Dental Practice. _This role would suit a qualified dental nurse who is looking to progress their career.

This role will involve working full time with a half day finish on Fridays.

We are a long established dental practice providing our patients with the highest standard of dental care using the most effective and innovative techniques, materials and treatments. Situated a stones throw from Edinburgh City Centre, the practice is easily accessible via public transport and is nearby to a choice of restaurants, cafes, and shops.

**Your Role**

You will be responsible for providing chair side support in all day-to-day activities within the practice and surgeries. You will play an important role in a ensuring the delivery of excellent patient care while complying with all clinical and health & safety guidance.

You will also be responsible for managing specialist treatment plans and ensuring patients receive excellent patient care throughout their treatment, in line with our company values.

Other duties include
- Creating a welcoming environment for patients that sets them at ease from the outset
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
- Ensuring the surgery is set up appropriately for each session throughout the day to maximise the efficiency of the practice and surgery utilisation
- Anticipating the requirements of the clinician and patient in advance of their session and ensure necessary lab work and equipment is in place
- Monitoring surgery stocks to ensure that appropriate stock levels are maintained
- Undertaking reception duties when required including answering the telephone, making appointments and collecting patient charges
- Acting within the General Dental Council’s (GDC) Guidance on standards for the team and practice
- Supporting Associates by providing a professional chair side service as necessary
- Providing training and support to colleagues when required
- Delivering all elements of the Clyde Munro Dental Group patient journey consistently and to a high standard within the practice
- Creating a supportive atmosphere for patients that reassures them and sets them at ease from the outset
- Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained throughout their specialist treatment
- Monitoring our internal referral system to ensure that any patient referrals are followed up within an appropriate timescale
- Ensuring the surgery is set up appropriately for each stage in the patient treatment plan to maximise the efficiency of the session
- Anticipating the requirements of the clinician and patient in advance of their session to ensure necessary lab work and equipment is in place before the start of the session
- Undertaking reception duties when required
- Ensuring that the surgical areas and equipment are clean and comply with Cross Infection, Decontamination and Health & Safety procedures

**About You**
- Must have experience working in Private / NHS practices
- Willing to demonstrate the highest levels of patient care
- The ability to work on own initiative as well as part of a team
- Enthusiastic, with an appetite to learn and develop new skills

**Benefits**

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks
- Competitive pay scale
- Career progression opportunities within the group
- Referral bonus
- Company paid GDC fee
- Professional Development - access to online training and educational assistance
- Wellbeing initiatives
- Cycle to work scheme
- Employee Assistance Programme
- Enhanced family friendly policies
- ‘You Days’ - a day off for moving house or getting married
- Birthday day off
- Service holidays
- Discounted dental treatments
- Optical care

**Gilmore Dental Practice - Part of Clyde Munro Group**

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal - providing the best patient care.

We have ambitious plans for growth - not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.

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