Retail Assistant

2 weeks ago

Cardiff, United Kingdom Boots Full time

**About the role**

As a Retail assistant in one of our Boots Opticians stores you will be working on the shopfloor providing a high standard of care to our customers, recommending products to aid their Eye health and lifestyle.

You will spend time building great relationships with customers by listening and understanding their needs. This will enable you to help our customers find the perfect products tailored to their lifestyle and requirements.

As part of this role, we will provide training to become a qualified Optical Consultant.

The role of a qualified Optical Consultant involves:

- Carrying out pre-checks on the customer before the eye examination
- Ordering and dispensing of glasses and contact lenses
- Teaching customers how to put in contact lenses
- Providing after sales support through repairs and adjustments
- Working together as part of a team
- Completing operational and administrative tasks associated with the running of a store
- Support other colleagues within the stores to develop their knowledge

**What you’ll need to have**
- Passion for customer service

**It would be great if you also have**
- Experience working in retail or an optical environment

**Our benefits**
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts in Opticians and Boots Stores
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

**Why Boots Opticians**

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

**What's next**Business Area**
- Opticians, Retail

**Function**
- Opticians

**Specialism**
- Boots Opticians Operations

**Keywords**
- customer, retail, opticians, optometry, apprentice, student, sales assistant, sales advisor, customer advisor, Optical Support

**Hours per week**
- 37.5

**Latitude,longitude 1**
- 51.481562866,-3.176533269
- Weekdays, Weekends, Weekdays and Weekends

**Airport**
- No

**Hours per week**
- Over 35 hours per week

**Company**
- Optics

**Division**
- 300 - South

**Should this vacancy be excluded from being posted onto the Boots.jobs career site?**
- No

**Region**
- OPT106 - Western England and Wales

**Area**
- OPT106 - Western England and Wales

**Store**
- 3332 - Cardiff

**Req Posted Date**
- 07-Oct-2024

**County**
- Glamorgan

**Country**
- UK

**Address 1**
- 36 Queen Street

**Address 2**
- Cardiff

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