Sales Administrator

**Sales Administrator**

**Salary**: Up to £32,000

Permanent

**Role overview**

We are looking for a Sales Administrator to join our Volkswagen and SKODA Retailer in West London. As a Sales Administrator you will play a vital role within the providing administrative support to the Sales department. You will be provided with on-the-job training by your colleagues and managers and will be joining a supportive and friendly team in West London.

**Location**

The role is at Volkswagen’s European Flagship Dealership in West London Brentford, a state-of-the-art facility, with a 25-ramp workshop, its own multistory car park, and an indoor used car showroom. Whether it is grabbing a Camper Café Coffee or exploring our collection of special and unique classic Volkswagens, Citygate West London offers an experience for our customers and our staff that is unrivaled. A facility like this combined with the culture, ethos and people values which Citygate and our team at West London pride themselves on is a magical combination.

**Key responsibilities**

As a Sales Administrator your key responsibilities will be:

- To complete all the tasks relating to the Administration of New and Used Vehicle Sales
- Checking the order pack received from Sales and resolving any queries prior to invoicing a vehicle
- Carrying out factory ordering of vehicles from the manufacturer
- To assist in the procurement of new vehicles either directly from the manufacturer, or via dealer transfers
- To ensure compliance with Manufacturer data capture standards, e.g. VMS updates
- To ensure all add on products e.g GAP, Warranties, are registered promptly and no later than 24 hours after handover
- To prepare the daily valeting, petrol, taxing and invoicing lists in readiness for the start of business
- To liaise with the Used Car Prep centre re vehicle deliveries.
- To track the progress of all factory order vehicles and update the sales team accordingly
- To raise purchase orders and process refunds
- To push lines as requested by the sales management team

**What’s in it for you?**

With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

- Access to our in-house training academy for everyone
- Electric Vehicle (EV) Training levels 1- 4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

**About You**

If you are looking for your next role and would like to be part of a successful sales team and would like to be considered to join our fantastic West London Sales team, you will need to possess the below skills and attributes:

- Excellent communication and listening skills
- Self-motivated
- Energetic and enthusiastic
- Target/goals driven
- Driven by success

**Why Citygate**

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme

Work Location: In person