Operations Assistant

We are looking for an Operations Assistant to manage and verify the invoicing process for our warehouse operation ; as our Operations Assistant you will have exceptional EXCEL skills, first class numerical abilities, analysis skills and be a highly methodical administrator. Competitive salary and exceptional benefits package

**OVERVIEW OF THE ROLE**

Working closely with the Operations Manager, you will be responsible for ensuring the correct invoices are submitted to the finance department in relation to the 3rd Party Warehouse operation, making sure there are no overpayments on inbound containers or order shipments

**THE IDEAL CANDIDATE**

You will be a highly methodical process driven individual with an exceptional eye for detail, good investigatory skills, a real problem solver and highly tenacious to ensure all the invoices submitted from the 3PL Warehouse are absolutely correct

**ROLE AND RESPONSIBILITIES**
- Responsible for signing off all transport and warehouse invoices on a weekly basis
- Querying and requesting copy invoices/credit notes where applicable
- Resolving issues; checking multiple discrepancies, investigate issues through to completion
- Check that deliveries come into warehouse to deadline, query invoices on delayed deliveries
- Uploading invoices onto inhouse portal
- Responsible for the management of Amazon account-raising all orders and updating the Amazon portal with all correct information and uploading new lines
- Assisting with any stock discrepancies, liaising with warehouse team and customer support team until resolved
- Operations administration
- KPI and warehouse reporting
- Project management ie looking at transport pricing, export clearance pricing, transport volumes etc

**SKILLS REQUIRED FOR THE ROLE**
- Advanced EXCEL - VLOOKUPS ideal
- Ability and proven experience in analysis of complex information
- Exceptional administration skills, highly methodical, process driven, tenacious with a real eye for details
- Excellent written communication skills to ensure resolution of any issues
- Strong investigatory skills, genuinely enjoy solving problems and working on detail
- Team player

**ABOUT US**

QUEST is an industry leader in beauty and personal care products selling to over 90 countries across the globe, an award winner which includes The Queens Award for Enterprise. This is an amazing opportunity to join a business that is continuing to expand and succeed. We understand that the reason for our success is not only due to our products but also because of the exceptional talent and support we have in our teams; we value our people and we are looking to further strengthen our Operations Team with skilled individuals who share our ethos

**WHY WORK FOR US ?**
- Free parking
- 28 days holiday
- First Friday of the month off
- Your birthday as a holiday
- Onsite amenity hub including cafe, gym and shower facilities
- Early finish Friday
- Discretionary bonuses
- BUPA
- Staff awards
- Christmas office closure (From Christmas Eve to day after New Years Day)
- EPA programme available (Health Assured)
- Death in Service/Life Assurance
- Sample Sales

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person