Housing & Support Worker

**Job description**

Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around.

For this role you are required to have access to a vehicle for work as business driving is required most days, and valid right to work documentation.

if progressed to interview, please ensure that you have availability on the date below.

Date: Wednesday 16th October 2024

Location: Bridge-it Housing Wigan Office, 1st Floor, Andrew House, Wigan Lane, Wigan, WN1 1JP

**Responsibilities**
- Assist clients to identify clear routes to basic services that are available according to their individual circumstances
- Providing advice and support on, Benefits, Education, Health, Employment and community involvement
- Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable)
- Provide advice about obtaining a national insurance number and opening bank/Post Office accounts
- Assist clients to access and integrate with cultural/faith communities
- Assist and encourage clients to make contact and develop networks with people
- Enable clients to develop capacity
- Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers
- Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients
- Encourage appropriate and acceptable behaviour from clients whilst using the service

**Activities**
- Carry out **Risk Assessments** with potential service users
- Complete **Sign Up paperwork** for new service users
- Carry out regular **support sessions** with your service users (minimum once every two weeks)
- Attend **support sessions with external agencies** (GP, addiction, mental health services)
- Attending your allocated properties **twice per week** to check on the welfare of your clients (Mondays & Fridays)
- Complete **Client Contact Records** after every communication with, or on behalf of a client

**Managing Information**
- Maintain up to date and accurate documentation regarding client group and work undertaken
- Contribute information necessary for monitoring and evaluation of the service
- Maintain the confidentiality of staff and clients

**Managing Self**
- To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group
- To participate in personal and professional development
- Manage time and prioritise workload
- To work in a manner deemed to be fair and consistent

**Other**
- To undertake any other duties that from time to time, may be reasonably required
- To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision

**Job Types**: Full-time, Permanent

**Salary**: From £23,500.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

**Job Types**: Full-time, Permanent

Pay: From £23,500.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Licence/Certification:

- Driving Licence and having own vehicle (required)

Work Location: In person