Tool Hire Assistant

2 days ago

London, United Kingdom Jewson Full time

**The Role**

Tool Hire Assistant.
**- This is a full-time position**
**- A full driving license is required**

You'll be?working for Jewson?in **Cricklewood**. We pride ourselves on doing everything we can to understand our customers' needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers'success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for youto join our team.

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit

As this role has a strong focus within our Tool Hire part of the business, we are looking for someone that loves to build relationships by helping our Customers find the right tools they need and is able to proactively generate sales both face to face andover the phone.

**What will I be doing?**

A Driver/Fitter is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our Customers and therefore you playa huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement

**Requirements**:
N/A

**About Us**

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgroundsthat our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.

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