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Barista

2 weeks ago

Lancaster, United Kingdom Cafe Dolce Full time

**About us**

Cafe Dolce is a family-run, independent business located in the heart of Lancaster city centre. Known for our exceptional food and fantastic coffee, we are a bustling coffee shop that has become a favourite among locals and visitors alike.

Our menu offers a variety of drinks and desserts, and we serve breakfast, brunch, and lunch. We pride ourselves on the quality of our offerings and our commitment to providing a welcoming atmosphere for all our customers. Come and work for us at Cafe Dolce, where every cup of coffee is a work of art and every meal is a culinary delight.
- Greeting customers as they enter.
- Providing customers with drink menus and answering their questions regarding ingredients.
- Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
- Preparing beverages following recipes.
- Serving beverages and prepared food, like cakes patries and waffles
- Receiving and processing payments (cash and credit cards).
- Keeping the Counter area clean.
- Maintaining stock of clean cups and plates.
- Checking if brewing equipment operates properly and reporting any maintenance needs.
- Complying with health and safety regulations.

**Requirements**:

- Previous work experience as a Barista or Waiter/Waitress.
- Hands-on experience with brewing equipment.
- Knowledge of sanitation regulations.
- Flexibility to work various shifts.
- Basic math skills.
- Ability to gauge customers’ preferences.
- Excellent communication skills.
- High school diploma; relevant training is a plus.
- Previous experience in serving customers in a Coffee shop environment preferred.
- A keen eye for detail and the ability to create visually appealing Drinks.
- Knowledge of food and health industry regulations.
- Advanced ability to multitask and follow instructions given by Management.
- Excellent customer service and communication skills.

Please note that this job description is a general summary of the primary duties and requirements and may vary based on the specific needs of Cafe Dolce, Lancaster.
- Punctuality and regular attendance
- Attention to detail
- Physical stamina
- The ability to communicate effectively and work together with others in a team
- The ability to remain calm under pressure especially during peak hours
- Basic knowledge of computers, especially with the point of sale system
- Excellent customer service and the ability to make clients feel special
- A passion for coffee and an eagerness to stay up-to-day with the latest coffee trends

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.39-£11.00 per hour

Expected hours: 38 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Lancaster (required)

Ability to Relocate:

- Lancaster: Relocate before starting work (required)

Work Location: In person