Parking Services Officer

2 weeks ago

Luton, United Kingdom Luton Borough Council Full time

**Job number**

LBC03483

**Contract Type**

Fixed Term / Secondment

**Posting End Date**

12 December 2024

**Job Area**

Community, Public Services and Enforcement

**About the job**:
**Salary: £25,183 - £25,992 per year pro rata**
**Hours per week: 37**
**Contract type: Fixed Term until 7th February 2025**

Are you an organised and detail-oriented individual with excellent computer skills? Luton Council is seeking a **Parking Services Officer** to join our dedicated team and help keep our Borough running smoothly.

**Key Responsibilities**:

- Efficiently use Microsoft WORD and EXCEL packages for reporting and data input.
- Reconcile and record cash and cheque receipts, producing accurate financial statements on time.
- Prepare straightforward reports and follow clear procedures and guidelines.
- Organise your own workload to meet deadlines effectively.
- Input data with precision into computer systems.
- Conduct site visits across the Borough (approximately twice a month).
- Occasionally attend appeal hearings and County Court as required.

**About you**:
**What You’ll Need to Succeed**:

- Proficiency in computer spreadsheets and word-processing tools.
- Basic knowledge of customer care principles and parking enforcement legislation.
- Ability to follow established guidelines and deliver high-quality results.
- Capability to engage with customers professionally and courteously.

**Why Join Us?**
- Play a vital role in maintaining Luton’s infrastructure.
- Work within a supportive and professional team.
- Enjoy a role that combines office-based tasks with occasional on-site visits.

Take the next step in your career and help us make a difference in Luton

**About us**:
Our ambitious **Luton 2040 Vision **- that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce Are you ready to realise the remarkable and help us deliver our vision?

**Application process**:
**Benefits**:
We offer a range of excellent staff benefits which include:

- **From 25 to 32 days’ annual leave**: linked to length of service and grade
- **Buying annual leave scheme**:buy up to 20 days additional annual leave
- **Career Pathways**: step up in your career or move into a specialist area
- **Pension scheme**:with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- **Employee Assistance Programme**: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- **Work/life balance**: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- **Training and support**:unlimited access to development courses, mentoring and support and clear career pathways
- **Staff offers**: includes discounts on your MOT, gym and fitness, restaurants and salons
- **Arriva Travel Club**: great value savings on local bus travel

**How to apply**:

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