Secured Lending Legal Assistant

Calling all Law Graduates

We have an exciting new opportunity to kick-start your legal career with Poole Alcock Solicitors

Are you a recent law graduate with a 2:1 degree, eager to gain valuable experience and start your legal career?

Poole Alcock Solicitors are offering an exciting opportunity for a Secured Lending Legal Assistant.

**Please note that this is an office based position based out of our Northwich office in Cheshire.**

Join our team and gain hands-on experience in secured lending while working alongside experienced professionals in a supportive, dynamic environment. If you’re driven, detail-oriented, and passionate about learning, this is the perfect opportunity for you.

The primary responsibility of this role is to manage a caseload of remortgage files. As the secured lending legal assistant, you will ensure the smooth running of your caseload, handling administrative and legal tasks in an organised, proactive, timely and efficient manner. You will be expected to maintain a high standard of service, ensuring that all tasks are completed with a strict attention to detail, within deadlines, and in line with our lender clients’ requirement and expectations; agreed personal KPIs; and our firm’s ‘Committed to Excellence’ pledge.

What We are Looking For:

- Enthusiasm: A genuine eagerness to develop your legal career
- Outstanding work ethic: Ability to take initiative and consistently deliver high-quality work
- Passion: Willingness to develop your skills and grow with the firm
- Organisation: strong organisation skills and attention to detail
- Outstanding Communication: great teamwork abilities and fantastic communication when liaising with 3rd parties
- Positive can do attitude

**Interviews will be held on 10th & 11th March - don’t miss your chance to take the next step in your legal career**

**Key Competencies:

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- Strong customer service focus
- Confident telephone manner
- Ability to produce work with high levels of accuracy
- Enthusiasm and positivity
- Self-motivation to meet and exceed given targets
- Professional personal presentation
- Information management skills
- Organised - with the ability to manage multiple tasks and meet deadlines
- Attention to detail
- Reliability
- Ability to work unsupervised as well as part of a team
- Excellent verbal and written communication
- Time keeping
- Excellent research and writing skills

**Casework**
- Completing comprehensive reviews of title documents and supporting documents in line with workflow checklist
- Ensuring compliance with all mortgage conditions, and specific lender instructions
- Obtaining redemption statements and letters of non-crystallisation from existing lenders
- Ensuring proper and careful financial management of the file, including the preparation of accurate completion statements
- Ensuring cross referral of work within the firm where necessary and/or appropriate
- Drafting legal documents in relation to real estate matters
- Preparing documents for submission to Companies House and the Land Registry

**Compliance**:

- Carrying out all required client due diligence in relation to the borrowers, properties and AML procedures

**Client and Third Party Communication:

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- To make outbound calls to borrowers, brokers and any other parties to ensure that all parties are updated on progress, and to clarify any further requirements
- To ensure that inbound calls (internal and external) are answered promptly (preferably within three rings) and professionally
- To answer inbound telephone calls, assisting the caller and promptly directing them to another member of the team if appropriate
- To co-ordinate a high volume of calls during peak periods, prioritising work and situations
- Communicate with clients and third parties to ensure the delivery of excellent customer service to all clients including good communication, timely response to correspondence and proactive management of client work.

**Administration:

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- Managing the administrative aspects of property transactions, including maintaining case files, and ensuring timelines are met.
- Ensuring all parties are compliant with legal requirements.
- Managing case records, filing and organising legal documents.
- To provide general administrative support to colleagues where needed including reception cover
- To prepare correspondence and documents where appropriate
- To ensure that client files, both paper and electronic, are organised and stored correctly and securely
- Ensure that files are kept out of public view (i.e. not left in reception or other client areas) and that window blinds are closed during office closing so that client files are not on view

**Legal Research:

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- Conduct legal research on property law.
- Research relevant case law and regulations that may impact property transactions

**Other:

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- Ensure personal and team compliance with professional conduct rules and internal policies and procedures.
- Ensure management of fi