Motor Claims Call Centre Team Member
1 week ago
We are looking for focused and dedicated individuals to join our successful and growing team, located at our Waterlooville Office.
You will be multitasking by using our phone and CRM computer systems, speaking to and dealing with Accident Repair Centres, Body Shops and Dealerships, Motor Cycle Shops, Insurance Brokers, Fleet Company’s and Taxi firms across the UK talking about our products and services. Further to this, you will liaise with new and existing customers of ours who require our advice and assistance over the telephone following a non-fault accident. You will also deal with our business partners, such as large vehicle supply company’s over the telephone, and our external National Sales Team. It’s a busy, interesting and rewarding role, working within a growing internal team of around 20 people.
This job is diverse and varied, and if you enjoy talking to people over the phone, working in an office based environment chasing targets and getting things done, and if you’ve got this far and like the sound of it all, and want a career with a developing and industry leading company set on becoming a National Brand, then get in touch today.
Full training will be given and working within a friendly hands on team, we like to give exceptional personal service by having a proactive approach and valuing everybody in our company.
Our normal office hours are Monday to Friday 9am to 5:30pm and Saturday mornings 9am to 12:30pm on rota system of around 1 in 3 Saturdays.
We currently employ around 50 people and have built an excellent reputation within our industry over the last 17 years.
We would like to hear from you to come and add to the existing team.
**What skills do you need?**
- Strong communication skills
- Able to provide excellent customer service
- Professional manner
- Troubleshooting and problem-solving skills
- Ability to work to targets and deadlines
- Effective time management
- Basic Computer Skills
If you have any further enquiries or would like to have more of a chat about what we can offer, please contact 02392 484 244.
**Job Types**: Full-time, Part-time, Permanent
Pay: Up to £25,000.00 per year
Expected hours: No more than 40 per week
Additional pay:
- Bonus scheme
- Performance bonus
**Benefits**:
- Company events
- Company pension
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Waterlooville: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CLAIMSHANDLERFULL/PARTTIME2
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