Customer Service Team Leader
6 days ago
Job Title: Operations Support Team Leader
**Salary**: £30,000 per annum
Location: Welwyn Garden City
Contract: Permanent - full time
Hours: Monday to Friday - Either 8.30am - 5pm OR 9.30am - 6pm
COMPANY PROFILE
Are you an experience Team Leader who strives to provide a perfect level of customer service? This brilliant opportunity would suit you if you always go above and beyond expectations. Within the role you would be supporting and leading the full operationalsupport team to ensure a high level of customer satisfaction is met.
**BENEFITS**:
- 22 days' annual leave, increasing 1 day per year of service
- Competitive company pension
- Life assurance
- Simply health cash scheme
- Annual pay review
- Training and development
- Beautiful open plan offices
RESPONSIBILITIES
- Manage and support the Operational Support Team
- Train and develop your team members including leading appraisal meetings
- Ensure the team meet or ideally exceed their KPI's
- Quality checking work of your team
- On boarding of new customers
- Handle complaints or escalations when required
- Complete inductions with new starters
SKILLS REQUIRED
- Previous experience in a customer focused role
- You will be a natural team leader who is able to build a rapport with your team members
- A fantastic communicator - able to communicate fluently and clearly
- You will be highly organised and a great administrator
- You will be a passionate and driven person who enjoys helping with team and business improvement
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visitour website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
-
Customer Service
9 hours ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...
-
Customer Service Team Leader
2 weeks ago
Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire County Council Full time £31,537 - £34,333 per yearJob Title:Customer Service Team LeaderStarting Salary:£31,537 opportunity to progress to £34,433 per annumHours:37.0Location:Welwyn Garden City/Hybrid once training has been completedContract Type:PermanentDirectorate:ResourcesAbout The TeamHerts FullStop is the UK's fastest growing education supplier. With everything from stationary to furniture. We...
-
Team Leader
2 days ago
Welwyn Garden City, United Kingdom Card Factory Full timeJob Introduction **Location:Welwyn Garden City** **Contracted Hours Available:8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Retail Team Leader
9 hours ago
Welwyn Garden City, United Kingdom The Works - Welwyn Garden City Full time**Retail **Team Leader/Deputy Manager** **21 hours per week (weekday and weekend availability)** **Type of store**: High Street *** **About our culture** The Works is such an awesome place towellwork! Our atmosphere is supportive, welcoming, friendly and inclusive. A second home-from-home where you can be your best and authentic _you_. - _ We’ve built...
-
Team Leader
2 weeks ago
Welwyn Garden City, United Kingdom CeX Ltd Full time**Team Leaders with a passion for games, Movies, gadgets and computers** **Location**:Welwyn Garden City **About Us;** - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade games, Movies, gadgets, mobile phones, computing products, and flat...
-
Kitchen Team Leader
5 days ago
Welwyn Garden City, United Kingdom Greene King Full timeJoin to apply for the Kitchen Team Leader role at Greene KingAs a Kitchen Team Leader, you’ll lead by example making sure the team has everything they need so service runs like clockwork. You’ll support your team by encouraging and helping them to work well together, ensuring every dish served is of the highest standards. Overview Join Greene King pubs,...
-
Team Leader
6 days ago
Welwyn Garden City, United Kingdom B&Q Full time**About the role** **Team Leader - Checkouts** **Full time 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£25,378.08 - £27,766.83 (Non Inclusive of a £1,547.91 per annum, store specific location allowance)** **B&Q Welwyn Garden City** We believe anyone can improve their home to make life...
-
Team Leader
1 week ago
Welwyn Garden City, United Kingdom Welwyn Grange Full timeTeam Leader – Welwyn Grange £15.78 per hour full time - days and nights (£34,463.52 per annum) Are you an experienced senior care professional looking for that next step in care, with the guidance of a supportive management team? Please read on…… We are a new luxury care home, providing the most beautiful high quality environment for our residents...
-
Customer Service Advisor
6 days ago
Welwyn Garden City, United Kingdom PayPoint Network Ltd Full timeFull Time Customer Service Advisor - Monday - Friday 9am - 5.15pm - £21,630 per annum - Welwyn Garden City AL7 1EL - **Why are we recruiting?** We are passionate about our retailers at PayPoint, they are at the heart of our business and we always want to ensure we deliver exceptional customer service. We have a Contact Centre based at our head office in...
-
Team Leader
1 week ago
Welwyn Garden City, United Kingdom Kingdom Services Group Ltd Full timeTeam Leader – Kingdom Services Group Ltd In AL8 area. Hours: On average 47.5 hours per week, 5 set days out of 7 with shift times typically 07:00-17:00. Pay rate: £15.00 Benefits Contributory pension scheme. A friendly and supportive team. Training, career development & progression opportunities. Overtime opportunities. Free parking on site. Access to...