Senior Demand Planner Thg Labs

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**About THG Labs**
THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

- In-house market knowledge & trends
- End-to-end service from idea generation through to manufacturing and launch
- Technical, commercial and production expertise
- Outstanding customer service

**About The Supply and Demand Team**

Based within the Commercial division of the business, The Supply and Demand Team is responsible for the planning and realisation of all inbound and outbound goods and materials in the business, forecasting and demand planning the customer requirements, the planning and management of the production plan in the factories and the reporting of the and reporting of all the aforementioned elements.

**Senior Demand and Materials Planner**

Reporting to the Supply Manager, the Senior Demand and Materials Planner is a key part of the Supply Chain. The Senior Demand and Materials Planner will have responsibility for the creation, maintenance and running of forecasting activities associated with their key accounts and placing orders for inbound materials in order to meet the demand plan. The Senior Demand and Materials Planner will guide and mentor the Demand Planners where required. The Senior Demand and Materials Planner will also be responsible for the management and reporting of stock cover on both finished SKUs and components for their key accounts.
- Develop demand forecasts from the customer forecasts, reviewing historical sales trends, promotion plans and other known activities adjusting the operational forecast.
- Use and maintain the demand planning software as the primary forecasting system tool, enter and modify data and ensure the correctness.
- Regularly confirm confirmation to the customer forecast back to the customer working closely with the Supply and Production Planners to ensure goods are produced and delivered to meet expectations.
- Advise and support the Demand and Materials Planner with advice and support, developing their skills sets.
- Prepare and maintain relevant reports pertaining to demand planning process.
- Interact with sales, product and commercial teams to understand demand forecast drivers, working collaboratively to obtain and ensure that current and accurate information is used for demand forecasts.
- Provide input to the Supply Team in developing inventory strategies on existing items, new products, and product phase-outs.
- Host monthly demand meetings with the key accounts to ascertain gaps to management budget, creating building blocks to bridge the gap, challenging the customer on forecasts to ensure robustness, and creating a demand plan from all information gathered.
- Challenge items ordered out of lead time ensuring both he customer and business needs are met with a collaborative delivery date.
- Order materials and components to meet the demand plan ensuring materials arrive in good time, expediting and de-expediting purchase orders to ensure deliveries are adjusted to suit a changing demand plan.
- Closely coordinate and communicate customer action plans with Supply Planning
- Communicate effectively and positively with all teams, colleagues and managers.
- Help to promote a positive working atmosphere within the company.
- Demonstrate effectiveness as a member of the Planning Team through consistent professional conduct and role model behaviour.
- Any other duties that may be required from time to time.

**Role Requirements**
- Track record in a demand planning role.
- Experience in purchase order management.
- Excellent communication, and decision-making skills.
- Experience managing customer forecasts and modelling scenarios based on indexing, trends, and historic data.
- Continuous improvement mindset.
- Ability to quickly prioritise tasks.
- Effective time management skills.
- Professional and proactive work ethic.
- Able to work to deadlines in a fast-paced environment.