Technical Support Placement Year

5 days ago

Oldham, United Kingdom Resideo Full time

**Job Duties:
We've got an exciting opportunity for any student pursuing a career in a technical discipline with a can-do attitude to join our very busy technical department. As part of this team, you will be responsible for managing/building the ADI Support team and handling Project/Sales Support & activities related to the Fire and Security Industry. You will work under the guidance and leadership of experienced Technical Leaders within Europe and US and gain comprehensive knowledge of the industry and the products we sell.

We'll support you with learning the ropes, providing full training, but over time, your key tasks, responsibilities, and accountabilities will include:

- Handling all aspects of registration
- Have a share in developing and maintaining new/current business relationships and identifying and growing potential sources of business.
- Supporting our learning culture by actively participating in various educational activities.
- Provide comprehensive high-level support to the various teams within the Technical Department
- Working to embody Standards of Service Excellence: Responsive, Efficient, Helpful, Knowledgeable. Strengthening current business relationships through world-class service and product recommendations.

**YOU MUST HAVE**:

- Currently an undergraduate studying a for degree in a technical science or engineering or similar with a technical leaning
- Completed a minimum of 2 years of your undergraduate degree when you start your placement.
- Not graduated at the start of your placement.
- Enrolled at a UK or ROI university for the duration of your placement.
- Strong knowledge of Microsoft Office, including Excel, Word, or Sharepoint
- Passionate about Project Management
- Excellent communications and interpersonal skills Ready to learn everything this role has to offer

**WE VALUE**:

- Self-starter, organized, flexible, customer-focused, strong business sense
- Ability to understand decisions' impact on other areas of the business
- Ability to learn quickly and to communicate about new technologies in a fast-paced environment
- Analytical skills with the ability to proactively recognize issues/opportunities
- Ability to utilise Influencing skills across a broad range of stakeholders to pursue positive outcomes.
- Ability to think outside the box
- Unafraid to ask questions and challenge the status quo.
- Team player

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