Customer Services Administrator
2 weeks ago
**Service Controller**
**Normanton**
**Mon - Fri 08.00 - 17.00**
**£20,500 - £21,172**
Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you Morgan King are actively recruiting for a service controller to join their client on a permanent basis.
**Duties/Responsibilities**:
- Taking incoming calls
- Listening to customer requirements and processing accordingly
- Following company set procedures
- Advising customers where applicable of policy details
- Actioning customer requests
**Full training is provided**
**Qualifications required**:
- Confidence with IT and Microsoft packages including Excel
- Previous Administration and Customer services experience
- Able to follow company set policies and procedures
- Willingness to learn new processes
- Excellent communication skills both written and verbal
**Benefits**:
- Company pension
- Discounted or free food
- On-site parking
**Job Types**: Full-time, Permanent
**Salary**: £20,189.00-£21,672.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Normanton: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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