1st Line Support Engineer

5 days ago

Warrington, United Kingdom ITECCO Full time

First Line IT Support Engineer

Warrington - Hybrid

Up to £27,000 D.O.E

A well-established, modern, forward-thinking managed service provider are on the hunt for their next recruit. My client is now looking to add a driven 1st line IT Support Engineer to their team on a permanent basis.

My client boasts incredible progression opportunities and are genuine investors in their employees. They are keen to upskill, develop and invest in individuals in order for their workforce to thieve and excel.

What will you be doing?
- Liaising with clients: raising helpdesk tickets
- Completing first line support tickets
- Escalating issues where necessary
- Growing, developing and upskilling your knowledge every single day

What we need from you?
- At least 1-2 years of experience in an IT Support position
- A genuine passion for IT and excelling your career
- Office 365 experience
- Widows servers
- Active Directory
- LAN/WAN
- Any Citrix or virtualisation

**Benefits**:

- Hybrid and flexible working environment
- 25 days holiday + Bank + Birthday off
- Company Pension
- Training and development plans

If you are interested in this opportunity and are keen to get your foot in the door with one of the best MSP's in the country, please APPLY for immediate consideration.

Commutable from: Warrington, Runcorn, Widnes, Dutton, Appleton, Lymm, Frodsham, Northwich, Manchester, Liverpool, Cheshire

Key words: Service Desk, Help Desk, Support Desk, IT Support, ICT Support, First Line, 1st Line, First Line, Technology, 2nd Line, Second Line

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