Resident Support Officer

7 days ago


Morecambe, United Kingdom Lancaster City Council Full time

**The Role**

Lancaster City Council is looking to recruit a highly motivated Resident Support Officer to join the team supporting the most in need in our district.

This team will work with and be managed by the Customer Services Team.

Your duties will include administering the Household Support Fund as well as signposting people to other support within the district. The Household Support Fund is funded by the UK Government to support those in our district who are struggling to afford the essentials.

You may also be out and about in the district providing help, advice and support as well as signposting to third party organisations where appropriate.

We are looking for individuals who are self-motivated, organised and can follow procedures as well as being proficient in working with technology and IT.

The post is a temporary, full-time post until 31st March 2026; therefore, we are ideally looking for someone who can start immediately. The hours of work for this position are 37 hours per week, working Monday to Friday. There may be the occasional evening or weekend work required.

A full current UK driving licence is desirable but not essential.

As a result, you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data.

Reasonable adjustments can be made for those who are unable to drive due to a disability.

**About You**

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

**Our Benefits**

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are a disability confident committed employer.

Interview Date: TBC

**Job Types**: Full-time, Temporary

Pay: £25,185.00-£26,403.00 per year

Work Location: In person



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