Control Room Team Leader

2 weeks ago

Hemel Hempstead, United Kingdom ICTS (UK) Ltd Full time

ICTS are looking for reliable and technology savvy Control Room Team Leader to effectively lead the alarm monitor teams and coordinate security responses for the sites of our Data Centre client in the Hemel Hempstead area.

An experienced Control Room Operative, you will carry out a range of duties in a modern and fast paced environment, including:

- Monitoring surveillance equipment (CCTV)
- Maintaining a secure environment by monitoring and responding to active alarms
- Compile detailed reports on incidences, health and safety issues and completing handovers
- Direct front line controllers and security officers. Co-ordinate day to day operational needs by assisting the duty Supervisor and reporting directly to the Duty Manager
- Leading the control room team and day to day operational requirements of the control room, including rostering, break management, incident control, HR requirements and other similar duties as needed
- Providing training to all new and existing controllers, liaising with the training manager to ensure all necessary training and refresher training has been completed
- Provide a consistent line of communication with the client regarding any events or communications relating to the control room
- To attend daily/weekly/monthly meetings as required

**Knowledge skills & experience**
- Able to influence and interact with people at all levels of the organisation
- Excellent communication both verbal and written
- Self-disciplined, organised and highly capable. Proactive, innovative and practical approach
- Reliable, conscientious and cooperative
- Positive mental attitude and team player
- At least 2 years control room and CCTV experience is essential
- Proficient in all Microsoft packages
- Ability to work in a pressurised environment
- Attention to detail
- The ability to support and lead a team of up to 8 people

**Hours of work**

Monday to Friday 07:00 -19:00 - 60 hours per week

A SIA Public Space Surveillance (PSS) (CCTV) licence is essential, and to succeed in this role you will also need:

- Experience working in alarm monitoring in a multi-functional control room.
- Excellent written and verbal Communication Skills
- The ability to remain calm and professional under pressure
- Ability to deliver high quality Incident Reports
- Five years’ checkable history and references
- To pass a criminal records check (CRC) to the required standards
- Willingness to take development training to further your skillset.

Full training, uniform and health and safety equipment are provided, and you will also have access to:

- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance Programme
- Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.

  • Control Room Team Leader

    1 day ago

    Hemel Hempstead Industrial Estate, United Kingdom Coburg Banks Limited Full time

    We're looking for a Control Team Leader to work for our client, Europe's leading vending, coffee and refreshment provider. This role will suit an experienced leader who is passionate about coaching and developing in order to deliver exceptional results within a fast-paced finance or supply chain function. If that's you then you could be exactly what they're...

  • Baby Room Leader

    3 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Flower Pots Nursery Group Full time

    Company DescriptionFlower Pots Nursery Group is a collection of early education nurseries based in Hemel Hempstead and surrounding areas. We provide care and learning opportunities for children aged from three months to five years. Our nurseries focus on creating a nurturing and stimulating environment where every child can grow, learn, and thrive. We are...

  • Nursery - Room Leader

    2 weeks ago

    Hemel Hempstead, United Kingdom Tinies Full time

    Job description This setting based in Hemel Hempstead are looking to recruit a new member of the team. They have a Room Leader position opening. Position: Room Leader Hours: 40 to 45 hours per week based on a shift pattern between the hours of 7.30am to 6pm salary: £24,960 to £27,040 gross per annum Main duties: •Promoting high quality childcare: oRoom...

  • Room Leader

    5 days ago

    Hemel Hempstead, United Kingdom Partou UK Full time

    OverviewJoin Partou, where children are the leaders! We are currently recruiting for a Room Leader at Bourne End Day Nursery for 40 hours per week and a competitive salary of £14.33 per hour.A fantastic opportunity for a nursery practitioner to take the first step on their development journey.RoleYou must hold a level 3 childcare qualification to be...

  • Senior Nursery Room Leader

    1 day ago

    Hemel Hempstead, United Kingdom Busy Bees Full time

    Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About...

  • Room Leader

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Partou Childcare Full time £14,000 - £30,000 per year

    Join Partou, where children are the leadersWe are currently recruiting for a Room Leader atBourne End Day Nurseryfor 40 hours per week and a competitive salary of £14.33 per hour.A fantastic opportunity for a nursery practitioner to take the first step on their development journey.Some of the benefits of working as part of the Partou Family:Genuine...

  • Room Leader

    7 days ago

    Hemel Hempstead, United Kingdom Partou Childcare Full time

    Room Leader – Bourne End Day Nursery 40 hours per week and a competitive salary of £14.33 per hour. A fantastic opportunity for a nursery practitioner to take the first step on their development journey. Genuine opportunities for career progression Access to professional training Pension scheme 60% childcare discount Enhanced maternity/paternity leave...

  • Senior Nursery Room Leader

    1 day ago

    Hemel Hempstead, United Kingdom Busy Bees Full time

    Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy...

  • Senior Nursery Room Leader

    15 hours ago

    Hemel Hempstead, United Kingdom Busy Bees Full time

    Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy...

  • Data Centre Control Room Operative

    2 weeks ago

    Hemel Hempstead, United Kingdom ICTS (UK) Limited Full time

    ICTS are looking for reliable and technology savvy Control Room Operative to effectively monitor alarms and coordinate security responses for the sites of our Data Centre client in the Hemel Hampstead area. You’ll be required to work a 4 on / 4 off shift pattern working 12-hour shifts, encompassing both days and nights. ICTS are rapidly becoming the number...