Support Officer

**Support Officer**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Care team is friendly and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to peoples’ lives, each and every day.

**Join our Care team as a Support Officer**

Working in Care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. Working as a Support Officer is not only varied and interesting, it's incredibly rewarding.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

Mornington Crescent is a supported housing service for customers living with mental health conditions. We have 29 customers at Mornington Crescent and provide 24 hour support. We work closely with our customers to support them with the skills they need to move on with independent living.

**The role**
We have a fantastic opportunity for someone to join us in the position of Support Officer at the Mornington Crescent Project, Camden

**Salary**: :£26037
**Contract**: 6 month Fixed Term Contract
**Hours**: 37.5 hours a week. Early and late shifts 8am - 4pm / 1pm - 9pm. Two weekends on and two weekends off and approximately 4 sleep ins a month.

Your responsibilities will include:

- Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
- Be the key working officer for three customers and run key work sessions with them once a week
- Provide mental health support
- Help and support customers with their with housing benefits & universal credit
- Run groups with customers daily, e.g. coffee mornings, walking groups and encourage customers to participate in social inclusion activities
- Participating in activities that promote independent living, and access to training, education and work
- Be there to empower and teach/show how to cook, maintain personal hygiene, budget, doing laundry etc
- Carrying out assessments and support planning to identify and prioritize needs.

**What you will need to succeed**
- Be compassionate, kind and be able to demonstrate a genuine interest in the mental health space
- Have experience of working with customers who have mental health conditions (desirable)
- Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus.
- Ability to provide regular monitoring information as required.
- Knowledge and understanding of welfare benefits
- Understanding of safeguarding
- Strong time management skills and ability to prioritise workload
- Ability to contribute to effective team working.

**The offer**
- **Salary: £26037**:

- **Your holidays are important to us.** Take up to 20 days annual leave plus bank holidays.[Care (non managerial,
- nurses & hospitality staff)
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.[Care (managerial -inc Care Coordinators, Care Service Managers, General Managers etc]
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities.
- **Well done** With our colleague recognition programme you will know when you’ve done a #greatjob
- **Learning never stops.** One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
- **We’re here for you.** Our employee assistance programme offers counselling and support for you and your family 24/7.
- **Stay book-smart.** Take up to five paid days off per year to study toward a relevant qualification.
- **Experience new things.** We offer you a career break after 3 years’ continuous service.

**About us**
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, o