Foh Team Member

5 days ago

Stourbridge, United Kingdom The Old Wharf Inn Full time

Job description

We are looking to recruit a front of house team member to join us here at The Old Wharf inn. A newly refurbished independent pub located by the canal, 7day operating business offering a wide selection of premium lagers, real ale, wine and spirits. The business is very passionate about providing high - quality product as well as service.

**Summary of Role**

To ensure that the bar is kept supervised at all times and that customer service is maintained at the highest standard. To consistently understand the business and manage the procedures & policies. To be an attentive server/server ensuring the guests are served to the best of your ability.

**Customer Service**
- To lead by example with exceptional customer service
- To understand the customer’s needs
- Understand and be knowledgeable of all the products we sell.
- Show detailed knowledge on our menus, understand how to up sell products to the customer.

**Duties**
- Ensure the all bar systems and procedures are carried out and recorded
- Waiting Tables
- To be a good team player who supports other members of the team and carries out instruction efficiently
- Effectively report information to your line manager

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16/35 per week

**Salary**: Up to £10.42 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekends only

Supplemental pay types:

- Tips
- Yearly bonus

Work Location: In person

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