Business Analyst
2 weeks ago
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? **Viking** has an exciting opportunity to join the growing team in our UK office in Milton Keynes (Hybrid - working from Home / Office). The role is a **full time, permanent position** offering an **excellent salary and benefits package.** At Viking, we provide Office Supplies, Services and Solutions to help our customers work better, whatever their workplace. Serving businesses across all industries and sizes, we offer a single source of the solutions and services our customers need to bemore productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Within our European footprint, we operate in seven countries. Only company which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we operate as a trusted and reliable partner to help organisationswork more productively, improve efficiencies, reduce cost and increase sustainability - and we intend to thrive and continue to lead our industry for years to come. **Your Job**: eCommerce Business Analyst with experience in Agile development methodology in an e-commerce B2C & B2B business environment. Responsible for gathering business requirements that will improve our online capabilities for our customers. **Your Responsibilities**: - Gains in depth understanding of underlying customer needs & wants. Serves as the voice of business and voice of customer in development & design processes - Gains in depth understanding of systems architecture and interfaces so as to anticipate implications of solution additions, changes, enhancements - Maintains close interaction with scrum masters, and product owners to ensure delivery of user stories/deliverables - Gathers requirements from existing and potential new business stakeholders and translates these into user stories in collaboration with Scrum team - Creates epics, detailed user stories, & acceptance criteria. Participate in the scrum process and implementation of each product - Participates in and monitors testing of any product releases - Leading and facilitate workshops to elicit requirements and present findings back in a logical and clear format **Your Profile**: - Relevant experience / Academic degree - Proven experience within a digital / eCommerce business domain - Strong knowledge of Agile principles - Has in-depth understanding of the business environment and business drivers in order to define and assess "feature value" - Listening attitude with ability to ask right questions - Uses rigorous logic and methods to solve difficult problems with effective solutions - Ability to scope and break down lengthy difficult tasks and projects into sensible process steps - Fluent knowledge of English, spoken and written We provide an excellent benefits scheme, generous holidays and free onsite parking. Want to join our team? If you feel you have the skills and experience required for the role, please click **'Apply’** today and take your next step towards a career with Viking.
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